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April 2019

KOREA

While in Korea  ·  Written by Min Yea-Ji, Korea.net   Translated by Kim Young Shin, Korea.net   Illustrated by Yuhaill

 

Opening a Bank Account

Jessie has activated her mobile phone service with Su-hyeon’s help, but faces another Korean puzzle: opening a bank account. A bank account makes life in Korea easier through check cards and internet banking, but Jessie needs to understand how to use a one-time password (OTP) or security certificate to protect herself while doing online transactions.

Jessie: Hey, Su-hyeon. I finally got my alien registration card (ARC). I think I look nice in this photo.

Su-hyeon: Congratulations. That’ll make your life easier in Korea.

Jessie: Yeah, I was thinking that the first thing I should do is to open a bank account. I’m running out of the cash I exchanged before I came here. I need it badly.

Su-hyeon: Banks close at 4 p.m. so let’s hurry.
Teller: Good afternoon. How may I help you today?

Jessie: Hi, I’d like to open an account.

Teller: If you have an ARC, you also qualify for internet banking and debit or check cards. Please fill out these forms to open your account.

Jessie: All done.

Teller: OK. Please enter a four-digit PIN in the machine in front of you. Make sure you don’t use an easily guessable number like your birth date or ID number for the sake of security.
Teller: Now, please fill out this internet banking form. To conduct internet banking, you need either a security card or OTP card. Which do you prefer?

Jessie: Sorry, but what’s an OTP card?

Teller: OTP is the abbreviation for one-time password. It’s a security device that provides a security code needed to access internet banking.

Jessie: I’ll use OTP to be more secure. Please make me a check card, too.

Teller: Please sign the back of your card before using it.
Jessie: Wow, I finally have a Korean bank account.

Su-hyeon: Congratulations. I’ll show you how to use an ATM with your check card to withdraw money. Many banks provide service in other languages, so you should be fine on your own.

Jessie: Well, I solved another Korean puzzle today.

Su-hyeon: Easier than you thought, right? Let’s eat something delicious for your hard work today. There’s a famous old restaurant that makes great gomtang (bone broth soup). It’s on me today.

Jessie: Yay! Hot soup sounds great.
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